The following information is a summary of our official policy which is contained in our Terms and Conditions.
We stand behind our products 100%. If there is a manufacturing defect or fault with any product we want to know about it.
We will, free of charge, repair or, at our option, replace Goods which are damaged or defective due to faulty materials, workmanship or design for a period of 6 months after despatch of the Goods.
If you find a fault with a product:
We may request that you provide us with additional information or photos before we make a decision.
Our returns policy does not allow you to return product if you have caused the fault through misuse, modification or unauthorised repair.
Please contact us and notify us of the damage as soon as possible.
All claims for goods damaged during shipping must be received within seven days of the goods being received.
Please keep all packaging and if possible send us photos of the damage.
If you have ordered the wrong product or changed your mind and wish to return a product for a refund or exchange then please note the following: